Spincity Casino Terms & Conditions

These Terms and Conditions govern your access to and use of Spincity Casino, including its website, games, account services, promotions, payment functions, and related features. By creating an account or using the services, you confirm that you have read, understood, and agreed to these terms.

Please review this page carefully before playing. If you do not accept any provision, you must not register, deposit funds, claim bonuses, or otherwise use Spincity Casino.

Acceptance of Terms

These Terms and Conditions form a binding agreement between you and Spincity Casino. They apply whenever you visit the platform, open or use an account, participate in a game, or interact with a service made available through the platform.

Additional rules may apply to particular games, promotions, payment methods, or features. Where such rules are published, they form part of these terms. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity.

Eligibility

Spincity Casino is intended for individuals who are at least 18 years old. By using the platform, you confirm that you meet this minimum age requirement and that you are legally permitted to participate in online gaming from your location.

You are responsible for checking whether access to online casino services is permitted where you live. Spincity Casino may restrict access to users in certain locations or decline registration where participation is not appropriate or cannot be supported.

Only individuals may hold accounts. You may not register on behalf of another person, permit another person to use your account, or maintain more than one personal account unless expressly authorised by Spincity Casino.

Account Registration

To use certain services, you must provide accurate, complete, and current registration details. This may include your legal name, date of birth, residential address, telephone number, and other information needed to operate and protect your account.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account. Notify Spincity Casino promptly if you suspect that your password has been disclosed, your account has been accessed without permission, or any account information is no longer accurate.

Account details must not be sold, transferred, rented, or shared. Any funds, rewards, or benefits associated with an account may be used only by the registered account holder. Spincity Casino may refuse duplicate registrations or close accounts created in breach of this requirement.

Verification

Spincity Casino may request documents or information to confirm your identity, age, address, payment ownership, or eligibility. Verification checks may be completed when you register, before a withdrawal, during promotional activity, or whenever account activity requires clarification.

Requested documents must be genuine, readable, current, and submitted through an approved channel. Altered documents, misleading information, or failure to provide reasonable verification may result in restricted account access, delayed transactions, or account closure.

Information received for verification will be handled in accordance with the Privacy provisions below and applicable requirements governing the operation of the service.

Deposits

You may deposit funds using payment methods displayed in your account. Deposits must be made from a payment instrument or account that belongs to you or that you are authorised to use. Spincity Casino may reject or reverse transactions that do not meet this condition.

You should confirm the transaction amount, applicable fees, and any processing information before submitting a deposit. Payment providers may apply their own charges or terms, which remain your responsibility.

Deposited funds are intended for gaming or other permitted use on the platform. Spincity Casino may review unusual deposit patterns and may request supporting information before allowing further transactions. You must not use the platform to process funds obtained unlawfully or for any improper financial purpose.

Withdrawals

Withdrawal requests are subject to account verification, security checks, applicable game rules, and any relevant bonus conditions. Spincity Casino may return funds through the original payment method where reasonably possible or use another method approved for your account.

You must provide accurate payment details and respond promptly to requests for additional information. Processing times may vary depending on the payment method, internal checks, weekends, holidays, and third-party processing arrangements.

Withdrawals may be declined or held where there is evidence of a breach of these terms, unresolved verification, disputed transactions, suspected fraud, or promotional conditions that have not been completed. Spincity Casino may correct transaction errors and will not be responsible for delays caused by inaccurate information or external payment providers.

Bonuses

Promotions, bonuses, free spins, and other rewards are subject to the specific terms displayed with the relevant offer. These terms may define eligibility, activation requirements, expiry dates, wagering or playthrough conditions, maximum qualifying stakes, game contributions, and withdrawal limits.

Unless an offer states otherwise, each promotion is limited to one reward per person, household, payment method, device, or other identifiable connection. Spincity Casino may remove a reward or cancel associated winnings where an offer has been obtained through multiple accounts, misleading information, or conduct designed to exploit a promotion.

Bonus balances and associated winnings may expire if the stated conditions are not met within the applicable period. Promotional terms should be reviewed before accepting an offer because claiming a bonus may affect the availability of funds for withdrawal.

Acceptable Use

You must use Spincity Casino lawfully, honestly, and in a manner that does not interfere with other users or the operation of the platform. You must follow game instructions, payment requirements, security measures, and reasonable requests from the support or verification team.

You may access the service only through supported devices, software, and connection methods. You must not attempt to bypass technical restrictions, interfere with communications, introduce harmful code, or use automated tools to access games or account functions unless expressly permitted.

When communicating with Spincity Casino, you must provide information that is relevant and accurate and must not send abusive, threatening, fraudulent, or unlawful content.

Prohibited Activities

The following activities are prohibited:

• Using another person's account, identity, payment method, or verification documents.
• Creating or controlling multiple accounts to obtain an unfair advantage or promotional benefit.
• Using bots, scripts, software, devices, or technical methods intended to manipulate gameplay or platform functionality.
• Attempting to exploit an error, malfunction, pricing mistake, or security weakness.
• Engaging in fraud, money laundering, collusion, chargeback abuse, or any other dishonest financial conduct.
• Interfering with the availability, security, integrity, or performance of the platform.
• Using the service for a purpose that is unlawful or inconsistent with these terms.

Where prohibited activity is suspected, Spincity Casino may investigate, preserve relevant records, restrict transactions, void affected play, and take other reasonable action permitted under these terms.

Intellectual Property

Spincity Casino and its suppliers retain rights in the website, software, graphics, text, logos, game presentation, trademarks, and other platform materials. You receive a limited, personal, revocable permission to use the service for its intended purpose.

You must not copy, reproduce, modify, distribute, publish, reverse engineer, lease, sell, or commercially exploit any part of the platform without prior written permission. This permission ends automatically if your account is closed or your access is withdrawn.

Limitation of Liability

Spincity Casino aims to provide a reliable service but does not guarantee that the platform will always be available, uninterrupted, error-free, or compatible with every device or connection. Games and account functions may be changed, suspended, or withdrawn where operational, technical, security, or commercial circumstances require it.

To the extent permitted by applicable law, Spincity Casino will not be responsible for losses arising from events outside its reasonable control, inaccurate account information, unauthorised access caused by your failure to protect credentials, payment provider failures, network interruptions, or misuse of the service.

Nothing in these terms excludes or limits a responsibility that cannot lawfully be excluded or limited. You should use the platform at your own discretion and only stake amounts you can afford to lose.

Account Suspension

Spincity Casino may suspend, restrict, or close an account where it reasonably believes that these terms have been breached, verification is incomplete, transactions require review, account security is at risk, or continued access could harm the platform or its users.

During a review, access to games, deposits, withdrawals, bonuses, or other services may be limited. Where appropriate, Spincity Casino may request an explanation or supporting documents before deciding whether access can be restored.

If an account is closed, the handling of any remaining balance will depend on the reason for closure, the outcome of relevant checks, outstanding obligations, and applicable requirements. Funds linked to fraud, unlawful conduct, or a material breach may be withheld where permitted.

Privacy

Spincity Casino collects and uses personal information to create and maintain accounts, process payments, verify users, provide support, protect the platform, meet operational obligations, and improve the service. Information may be shared with carefully selected service providers where needed for these purposes.

You should review any privacy notice made available on the platform for further information about data handling, retention, security, and available rights. By using the service, you agree that relevant information may be processed as described in the applicable privacy materials and these terms.

Responsible Gambling

Casino games are intended for entertainment and involve financial risk. Set personal limits before playing, keep track of your spending and time, and never chase losses or use money required for essential expenses.

If gambling stops being enjoyable or begins to affect your finances, relationships, work, or wellbeing, stop playing and seek appropriate support. Spincity Casino may provide account controls or restriction options where available, and you may contact the support team to discuss safer play measures.

You must not allow another person to use your account, particularly anyone under the minimum age. Responsible gambling tools are not a substitute for personal judgement, and you remain responsible for decisions made through your account.

Amendments

Spincity Casino may update these Terms and Conditions to reflect changes to the service, promotions, security measures, payment arrangements, or operational practices. The latest version will be made available on the platform with its effective date where appropriate.

Changes will apply from the time they are published unless a different effective date is stated. Continued use of Spincity Casino after an update means that you accept the revised terms. If you do not agree with a change, you must stop using the service and request account assistance where necessary.

Contact Information

For questions about these Terms and Conditions, account access, verification, payments, or responsible gambling options, contact the Spincity Casino support team at [email protected]. Please provide enough information for your request to be identified, but do not send passwords or complete payment credentials.

Last updated: 9 September 2026